Informativa sulle spedizioni

Shipping Policy

Order Processing

Orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

  • Portugal: 3 to 7 business days
  • Europe: 7 to 14 business days
  • International: 14 to 30 business days

Delivery times are estimated and may vary due to external factors such as customs delays or exceptional circumstances.

Shipping Costs

Shipping costs are automatically calculated at checkout based on the destination and weight of the order.

Tracking

Once your order has been shipped, you will receive an email with a tracking number to follow your delivery.

Delays and Issues

We are not responsible for delays caused by carriers, customs, or events beyond our control. If you experience any issue with your delivery, please contact us through the form on our Contact page.

Undelivered Orders

If your order has not been delivered within the expected timeframe, please contact us and we will do our best to resolve the situation.